TRAVEL INTERMEDIATERIES

August 18, 2018

Intermediaries have long played a key role in the distribution and selling of travel products to consumers. Now, as the expectations of the connected traveler are changing and corporations look for better ways to manage travel spend and costs, management finds itself grappling with keeping the costs down and innovating to gain market share and better serve the connected traveler.

Team helps our to clients adopt a customer-centric business model across all distribution channels leveraging analytics, mobile, social and cloud technologies. Our consultants work with many of the leading players, who are partners and suppliers in this connected ecosystem.

Abilities

Store Support and Help Desk CoE helps your stores/franchises maintain smart, efficient and smooth operations at lower costs. Restaurants can stay focused on the customer experience and revenue generation. With our Store Support and Help Desk CoE, stores gain five critical competitive advantages:

  • Development and configuration of corporate travel platforms that comply with the Open Travel Alliance’s messaging schemas
  • Integrating low-cost carrier, hotel and rail content hubs with GDS platforms
  • Developing feature-rich agency desktops and web services for GDS and non-GDS content integration
  • Development of new travel portal integrating dynamic packaging, loyalty, social and mobile features. Supplier evaluation and integration into new distribution platforms
  • Development of Internet booking engines, online ordering platforms, customer experience enhancements and white labeling solutions

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